jedikaos

I tell my customers that I get off work at 5:30 Eastern Time even though I work until 6. This is because most of my customers are in CA and this gives me a half hour to resolve issues called in at the last minute. It just seems wrong to me to tell a customer who calls in at 5:55 that I can't help them until morning because I'm not approved for overtime.
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Theno

Dear businessbitch:

When I answer the phone by saying, verbatim: "CircuitBoard, this is Tony," please do not ask for "Tina* the manager" or any other person who doesn't work here. This isn't the tax office you thought it was, as was made obvious by my greeting. Clean the mud out of your ears.

Also, when I tell you who the manager is, ask you who you're trying to reach, and then GO OUT OF MY WAY to repeat the name of the store? Don't yell at me saying I'm wrong. Cause, y'know, I'm NOT.

DIAF,
-Tag


*Name changed to protect the innocent. I feel sorry for the person this lady was calling for, whoever she is.

I don't know if it's because I know who won, but I am trying to watch a replay of the HR derby and it is just boring as hell. I'm not even through the first batter yet. Did anyone else feel that way?

I had a table of five tonight.

When the daughter goes to eat her salad there's a piece of ... something ... in her rolled silverware. Which is icky, I get it, so I apologize, take the offending set away and bring out a fresh set immediately. Everything fine after that, they eat their salads, their food comes out. Everything's great. In point of fact, they tell me I'm "wonderful".

The daughter eats everything on her plate, and even mentions how stuffed she is. I bring out there bill, and go. I come back to check on them, and they ask to see a manager, but "Not to worry; it has nothing to do with you."

I figure fifty/fifty chance of a complement to the restaurant or something wrong/disgusting in the bathroom, and go get the manager.

Turns out that the silverware issue was "disgusting" (I agree there...) and "ruined her daughter's meal" (wait, what?) and their server "never brought clean silverware" (So, they ate with the dirty silverware?).

So my manager voids the daughter's meal, because she can't just call them liars to their faces. Well, I can certainly say it on the internet: They are lying liars that lie!

So I take out their new bill, smiling my fake I-want-to-yell server smile and tell them to enjoy the rest of their evening. When they state again, "Don't worry, that had nothing to do with you."

HOW DOES THAT HAVE NOTHING TO DO WITH ME!?! Aside from the fact that they, you know, blamed me, I now have a void under my name (which are inevitable, but can cause problems if you get too many), and, if my manager had believed them, and if she thought it was a large enough breach in customer service, could have gotten me written up.

TL;DR: Woman tells me not to worry as she uses me as an excuse for a free meal.


EDITED to fix spelling.

There was a guy in our store a few days ago who let his daughter go pick out movies and stood up by the counter for a while and talked to us.
Everything was cool he was talking to us about how he had taken his daughter to the fair and it had cost him $75. I said "Wow that's a lot. You could have taken her to Six Flags for less than that and they have a lot cooler rides."
We'd been talking to this guy for about 20 minutes at this point and nothing in his prior speech prepared me for him to say "Oh we don't go to Six Flags anymore. There's too many of the Hispanics"
My coworker and I just kind of look at each other like "What?" but the guy clearly does not catch that and keeps going.
"I'm an old fashioned kind of guy. I'm a lion and I want to hang out with other lions. I don't need any zebras coming up to me trying to make nice. Zebras aren't friends with lions, lions eat the zebras. And the monkeys just play off to the side."
Then he started ranting about the Jews and I don't remember exactly what he said about them but it was something about how they think they're too good for "us".
Finally his daughter came back and he left and my coworker and I just kind of looked at each other and started laughing because that had come out of nowhere.

Another unrelated annoyance is that we close at 10 and we always have people coming in just as we're closing and if there's still other people in the store we'll let them in. When we get to the last customer currently in the store we start telling people that they can't come in.
On Monday as our last customer was walking out the door and I was walking around to lock up a guy and his girlfriend walk in.
I say "I'm sorry sir we were just about to lock up" and he says "Oh that's ok" and just walks right past me into the store. NO IT IS NOT FUCKING OK! I said we're closed not "We would be closed but now you're here so we would LOVE to stay open an extra ten minutes so you can get your movie." It was just incredibly rude.

Recap: I work in a mall, at an ice cream parlour which is one of a chain of stores around New Zealand and Australia. Beyond that I'm not sure if we exist to the world. Anywho. As far as head office is concerned, our store is squeaky clean. We do everything by the book.

( If only I could sic Bateman on her )

tl;dr : Lady got mad cos her son got exactly what he ordered, customers bitched about prices. What else is new.

So, I work at restaraunt who's name involves a certain jewel and a day of the week...

( Can you BE any more of a bitch, lady? )

:/ Needless to say, this bitch needed to go die in a fire.

I have an extra ticket to see Tori Amos tomorrow night at Humphrey Theater. We can make arrangements to meet at the venue right before the show or even way before that. I’ll be there early in hopes of meeting Tori during her impromptu meet and greet. Thanks. Please contact me at eye8jupiter@yahoo.com

One of my fellow stores is the target of this one.

A month back, one of our stores had a stolen laptop. The salesperson was ringing everything else up, and they just grabbed it from the counter and ran. As such, an e-mail went out to all stores in the district (possibly region/company) telling them that laptops are to be out of customer's reach until the transaction is completed. On top of this, laptops aren't to be unattended out of lock up. Ever.

District Manager and Regional Vice President came to us today for a visit...then off to next store! Next store knew they were coming. Next store -CALLED- us to ask if they were coming. Next store had one of their employees just -leave- a laptop at a register while going around the store helping the customer find more. With the two biggest people that regularly go around the stores on the way there. The registers at their store? RIGHT by the exit doors. Six steps and you're in the parking lot.

Again...a month after another store had one stolen, quite literally, from under an employee's nose.

So...quick letter form!

Dear nearby store,

Please do not do something stupid in front of the bigwigs. Or ever. Because, in the end, we get harsher regulations that prevent our normal method of business, and less happy customers.

Seriously. Since they've started tightening their stranglehold, we get much fewer return customers, and tech work is damn near impossible...

If this doesn't make much sense...clarification will come when awake.

Dear Linda,

It is not OK to yell at a customer, ever, not even if they yell at you first. Saying, "I can't help it! I have a really bad temper and when they talk to me like I'm an asshole I'm not just going to take it from them!" is not an acceptable excuse. Our boss is great in that he doesn't expect us to take shit from unruly customers - we are within our rights to refuse service to a belligerent customer, such as the man who came into our store today and proceeded to yell and swear at you about some perceived slight you had committed against him. Screaming back at him, including a threat about "taking it outside," does not help the situation. If it were my call, you would have been fired for your bad attitude a long time ago. As it is, you're on thin ice with the boss.

You need to stop it with your apparent belief that you are my boss. You are in no way my superior. I have worked here for three years now; you, less then six months. Just because you are a keyholder does not mean that you can set my job tasks or talk down to me when you are unhappy with the way that I choose to do my job. I get to do things my way because although we are both keyholders/shift managers, while it is you and I working together in the store, I am the senior manager. I am the one who gets to tell you what to do, but I generally choose not to because you're pretty good about finding tasks that need to be done and doing them. Don't mistake my passive management style for being your subordinate.

Additionally, you need to snap out of the delusion that you set your own hours. Your speciality is to state that you are leaving early every single day. Perhaps you picked up this bad habit from Lisa, who does the same thing. Cut it out. If you are scheduled until 4:00, you cannot announce that you are leaving at 3:20. You can ask, but you can't just decide for yourself when you will leave. You had scheduled our local Dial-a-Bus to come pick you up from work at 3:22. Why did you do that? You knew that you were working until 4. You should have taken a later bus. Luckily we were not busy at the time, but in the past you've just walked out early while we had a crowd of customers in the store.

~~~

Today, Jen calls me at the store and tells me that she's going to be about half an hour late; she's coming from a doctors' appointment and is running late. OK. Not five minutes later, Garrett calls the store and says that HE is going to be about half an hour late as well; apparently his girlfriend flaked out on giving him a ride. Um, OK. Now both of our 4:00 people are 4:30 people . . . leaving me to work a half hour late for them, as they were supposed to be my relief when I left at 4. Luckily, Garrett only turned out to be about 5 minutes late.

I don't understand why so many of my coworkers are consistently late. In the time that I have worked here, I can tell you exactly how many times I have been late: once. Once in three years. How do these kids get away with being late three times a week? This is the only way in which I would say that my boss sucks; he does not hold his employees up to high enough standards.

An Update from this post.

So I learned that Edgar already has a girlfriend. And I think I know why he was "flirting" with me. I think one of my fellow cashiers has a thing for me. And Edgar was just getting info. I have no idea but I don't think Edgar is interested in me that way.
Just thought I'd update you all.

But I have a kinda co_worker_suck:

I was a customer at my place of employment and I bought a few items, one that was $3.99 and something else that was $3.00. This kid, R was working and I have no idea how long, but he doesn't seem to be very enthusiastic about his job... anyway, he rings me up, and I check the screen and he rang the $3.99 up but not the $3.00 (which was a small creamer). I asked, so did you make sure to ring up that creamer? (he had bagged it first because my mother had bought one as well). He said yes, while I was eyeing his screen and saw that he didn't. hmphing I paid and went to the customer service and explained (I didn't want to give 'tude since he was my coworker) and paid for the creamer there. I should've paid $7.25 something for both items but I only originally paid $4.19 for both items.

DUDE you need to pay more attention, you can't just lay people off the hook like that.

I work at an animal hospital.


Client calls. I'm sure my coworker gave her tude, so I think this is pretty funny. (Most of the time she deserves the sucks that come her way)


Client says, "You don't even have a college education--I bet you can't even wipe your own ass!"

This happened the other day around 4:00 in the afternoon. It was oddly slow in the coffee shop. My (extremely lucky) co-worker is sitting outside on her lunch break.

A woman comes into the shop on her cell phone. I look at her and smile as to acknowledge her and let her know I’m ready whenever she is, but not interrupt her phone call, which I’m really hoping she will finish before letting me know what she’d like. She is standing there on her phone, looking at the menu, not making any indication whatsoever that she is ready to order.

So, trying to be polite (how dare I), I began cleaning the espresso bar, so I won’t just be standing there awkwardly, but still be facing her. I look down briefly to wipe under the bar, and I look up (literally about five seconds later) to see her looking at me like I’m making her wait, phone still to her ear, but pulled away from her mouth.

( This is where it gets good. Well, bad. Really bad. Cut for looong interaction of suck. )

I think this might be one of my most degrading experiences ever with a customer. Ever.

Dear Dumbass in scrubs who isn't a nurse and misplaced her brain,

Ok, I understand that "Assisted Living" facilities don't have a complete medical staff on hand, but they do have to have someone who can take vitals and hand out pills. Don't tell me in a snooty tone that "we don't do vitals here because we're assisted living." You just told me the doctor is in, why didn't he take vitals? Didn't he see the lady clutching her stomach and crying in the medical office?

"Well I don't know, when I came on shift they told me she needed to go to the hospital, that's all I know."

Do you know anything about her? "Only what's on the paperwork." Did you ask her questions about how she feels? "She doesn't speak much English, only Spanish and Portugese."

Lady, I don't speak a word of either and I figured out what was wrong with her through basic hand gestures and 3 word sentences. She has lower left quadrant crushing abdominal pain. Well Renal Insufficiency + Constipation + not having pooped or peed in over 5 days = FUCKING ABDOMINAL PAIN!

And don't you dare tell me to "please not take a blood pressure in the hallway so not to disturb the other residents." The fact that this lady is crying and you haven't done a damned thing to help her is more important than the other residents, who are by the way walking by without bothering or talking to us. I am not leaving until I take a good set of vitals, you know, that thing that you "don't do" here?

No love,

Ari, the fed up EMT

Is anyone curious about the movie Trick R Treat, which has been in distribution limbo for 2 years? I saw the trailer, and I am excited to see it this October, when it becomes released on DVD.

Also, any word on a release date for the DVD/Blu Ray of Dark Night of the Scarecrow? This is one that I am definately gonna pick up, IF it ever gets officially released!

I already know about the Night of the Creeps dvd coming in October. Might pick that up as well.

I work in a drug store.

Dear customers,

We're happy to provide baskets for you to use to make shopping easier. However, when you are finished with them, they do not go:

-on the counter
-in front of the counter
-in the aisles
-on top of the carts in the cart return
-right by the gate that we use to get to the registers (I love tripping over them. Really.)
-the Tastykake display (seriously, what did the Tastykakes do to you, besides provide you with delicious awesomeness?)

They go where you picked them up - in the vestibule, in the little contraption that says "Baskets for your shopping convenience."

Yours,
Nebs

My sister told me this after she came out of RiteAid

Apparently, the woman in front of her was trying to pick up her perscription.
The following Ensued.

Pharmacy Cashier: I'm very sorry, we don't have any in stock, I put an order in for it, it should be ready tomorrow around 11.
Angry Woman: I won't even BE AROUND then!! [inserts sounds of huffing and puffing, and groaning, etc.]
My Sister ((In her head)): Ok, lady, you sound like you're having a hernia, and trust me, that will NOT help the situation. If you stop yammering about it, that MIGHT help.
PC: I'm very sorry--
AW: When WILL you be open 'til!!?!
PC: Nine.
AW: Well I GUESS I'll be in then!! *Huffs and puffs out*
PC: "Okay..."

I mean, I understand not being pleased that your meds aren't in. But if they're out of stock, what can they do besides put an order in, and have it ready as soon as possible? Which, is exactly what the girl had said she did. There was no reason for this lady to start having an attitude.

I kind of wish that my sister had said what she was thinking out loud, but I guess that would have been her own suck, then, hmn?

Dear Madam Patron and Sir Patron of My Workplace,

No matter how much name calling you do, it's not going to make the boric acid eye drops appears out of thin air. It will also not undo the California legislation that makes it illegal for a pharmacy to carry such item. Go ahead tell the entire store full of customers, in the loudest voice possible, that my pharmacy is completely useless because we refuse to carry boric acid eye drops. Go ahead and proclaim to the rest of the store that you are, loudly and proudly, going to our competitors. I already told you that state of California had outlawed boric acid eye drops.

  So apparently I'm in the same department as my ex and his new slut of a girlfriend. (As in the same girlfriend that broke us up.) 
 Excuse me while I go into caps lock of rage..........

WHYYYYYYYYYYYYYYYYY MEEEEEEEEEEEEEEE??

No seriously why me?? Why should I have to deal with the two people I hate the most. I mean seriously, they actually expect me to work together with them?? Them?? I think my boss secretly hates me. So here's a question for all of you?? Have you ever had to work together with your ex and the woman who broke the two of you up?? And if so, how did you deal with keeping your sanity in the process??

<3 <3 <3 this. I have an enduring appreciation for boomboxes/ghettoblasters, probably a combination of my admiration for the early years of hip-hop, with which the ghettoblaster is usually identified, and my own experience of using one when I was a kid. My dad had a dual-cassette deck JVC and I remember being about 8 years old and using that to make really primitive mixtapes. It also had a lot of inputs and outputs, and so when I had my first TV I used it as a makeshift receiver and speaker setup. There were also so many cryptically-named, futuristic-sounding buttons on those things that I'd press but could never figure out what they did, as well as the equalizer, which I'd fuck with without really understanding what varying frequencies meant or how tuning them affected the sound.

It's a lot of information to read in those pages, but flip through and look at the evolution of them over time. I especially loved the Casio with the built-in synthesizer, and the Marantz with a fold-out 7-inch record player, sort of like a Murphy bed in your boombox.